When the National Visa Center Fails: Bureaucracy, Delays, and the Human Cost
For many families pursuing lawful immigration to the United States, the approval of a petition by USCIS should mark a significant step forward. Instead, it often signals the beginning of a frustrating and opaque chapter at the National Visa Center (NVC), a centralized State Department agency responsible for pre-processing immigrant visa cases. While the NVC’s stated mission is to facilitate the visa process, its inefficiencies often turn it into a bottleneck that causes months—and sometimes years—of needless delays, confusion, and hardship.
One such example is a case where an American citizen had her immigration case for her husband pending with the National Visa Center for 2 years. After USCIS approved the I-130 petition, the case was forwarded to the NVC for consular processing. She paid all the required fees and uploaded supporting documentation; she expected the process to move forward. Instead, nothing happened. There was no confirmation of document completeness, no communication, and no progress. Efforts to seek clarification were met with generic responses or no answers at all. USCIS had already transferred the case to NVC; the embassy had not received the case from NVC. The NVC, which should have been reviewing the documentation submitted and preparing the case for interview scheduling, essentially allowed the file to gather dust.
Continue